The second-hand marketplace Shoppers Share Frustration Over Size Modifications

Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.

The popular resale platform has altered its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.

Online Platforms Backlash

Countless users and merchants have taken to social media claiming that product pages now present a different size category versus the original listing as a result of the reclassification.

The company said the updated approach better aligns with other platforms.

It has advised users to check their listings and manually change the size where appropriate, causing user dissatisfaction.

Size Classification Updates

Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.

The new system has a letter with a size spectrum like S/UK 8-10.

In some cases, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.

Shopper Experiences

A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

A different member, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.

Manual Updates

Charlotte Lunn, from Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.

Marketplace Information

The app has more than 100 million shoppers, comprising 18 million UK members.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This isn't the first time when a surprising modification within the service has received backlash: last year, Vinted reversed a change to its shipping options due to shopper criticism.